Refund Policy
Last updated
This policy applies to mythSpark Pro purchases made through Paddle. MythSpark LLC provides the subscription, and Paddle is the merchant of record for purchases through its checkout.
Refunds and withdrawal rights
Paddle handles refunds under its Refund Policy. Eligibility depends on your transaction, where you live, and your rights under applicable law. Any mandatory consumer rights, including applicable rights to withdraw or obtain a refund for a defective service, continue to apply. Paddle also reviews discretionary refund requests case by case.
Request a refund
Use the support link in your Paddle receipt or visit Paddle buyer support and select “Request refund.” For a problem with the service itself, you can reach MythSpark LLC at support@mythspark.com.
Cancel your subscription
To stop future renewals, use the subscription management link in your Paddle confirmation email or request cancellation through Paddle buyer support. Cancellation takes effect at the end of the current billing period. Submit a separate refund request if you want Paddle to review an existing charge. See the Terms of Service for more on Pro subscriptions.